Welcome to Petals and Stones! By accessing our website and purchasing our handcrafted jewelry, you agree to the following terms and conditions. Please read them carefully.
These Terms and Conditions govern your use of our website and the purchase of products from Petals and Stones. If you do not agree with these terms, please refrain from using our site.
We strive to provide accurate descriptions of our products, including materials and dimensions. However, slight variations may occur due to the nature of handcrafted items. Colors may also vary depending on your device settings.
To place an order, you must provide accurate and complete information. By placing an order, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
We accept various payment methods, including credit/debit cards and PayPal. Payment is due at the time of purchase. Prices are subject to change without notice.
We offer standard shipping on all orders. Shipping times may vary based on your location. Once your order is shipped, you will receive a tracking number. Please note that we are not responsible for delays caused by the postal service.
Due to the handmade nature of our products, all sales are final. However, if your item arrives damaged or defective, please contact us within 7 days of receipt to discuss a possible exchange or refund.
We respect your privacy and are committed to protecting your personal information. Your data will only be used for processing orders and improving our services. For more details, please refer to our Privacy Policy.
All content on our website, including text, images, and logos, is the property of Petals and Stones and is protected by copyright and trademark laws. Unauthorized use is prohibited.
Petals and Stones is not liable for any indirect, incidental, or consequential damages resulting from your use of our products or website. Our total liability shall not exceed the amount paid for the product.
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of the site after changes signifies your acceptance of the new terms.
These terms are governed by the laws of United States. Any disputes arising from these terms will be resolved in the courts of United States.
If you have any questions about these Terms and Conditions, please contact us.
Thank you for shopping at Petals and Stones! We take pride in our handcrafted jewelry and want you to be satisfied with your purchase. Please read our return and refund policy carefully.
Due to the handmade nature of our products, all sales are final. However, if your item arrives damaged or defective, we are happy to assist you.
If you receive a damaged or defective item, please contact us within 7 days of delivery. Provide your order number and photos of the item to help us address the issue promptly.
For approved damaged or defective items, we will offer an exchange or a refund. You will need to return the item to us before receiving a replacement.
Customers are responsible for return shipping costs unless the item is defective. We recommend using a trackable shipping service to ensure your return is received.
Refunds will be processed within 5-10 business days after receiving the returned item.
If you have any questions about our return and refund policy, please contact us